The prices, before you talk to us.
Everything you pay is on this page: the monthly plan based on simultaneous calls, the one-time installation, and pay-as-you-go services. If it is not on this page, it is not on the invoice.
One plan per tier of simultaneous calls
Hosting on a dedicated server in Québec, unlimited Canada/U.S. trunks, backups, monitoring and support included, at all times.
| Simultaneous calls | Professional / month | Enterprise AI / month | Installation (one-time) |
|---|---|---|---|
| 4 SC | $189.95 | on request | $1,000.00 |
| 8 SC | $339.95 | $407.94 | $1,500.00 |
| 16 SC | $639.95 | $767.94 | $2,000.00 |
| 24 SC | $919.95 | $1,103.94 | $2,500.00 |
| 32 SC | $1,229.95 | $1,475.94 | $3,500.00 |
| 48 SC | $1,729.95 | $2,075.94 | $4,500.00 |
| 64 SC | $2,496.95 | $2,995.96 | $5,500.00 |
| 96 SC | $3,299.99 | $3,959.99 | $8,000.00 |
SC = simultaneous calls (3CX licence). Prices in Canadian dollars, taxes extra. The Enterprise AI edition adds the 3CX AI suite (AI receptionist, transcription, summaries), skills-based routing, Microsoft Teams Direct Routing and a dedicated FQDN. The 4 SC tier exists in Professional only. Need more than 96 simultaneous calls, or a lower-cost shared server? Talk to us.
Pay as you go — you only pay for what you have
| Local phone number (DID) | $1.95 / month |
| Toll-free number | $4.95 / month |
| 911 service (per number, mandatory) | $2.95 / month |
| SMS and MMS on a local number | $4.95 / month |
| Virtual fax (fax by email) | $15.95 / month |
| Analog line (elevator, alarm, fax) | $34.95 / month |
| Porting an existing number (one-time) | $14.95 |
| Yealink and Fanvil IP phones | depending on model |
Every number and add-on shows on your invoice line by line, and you remove them yourself from the portal. No hidden fees, no "network fee" added after the fact.
Not just a licence: a team, monitoring, and a migration.
The plan covers the dedicated server, the licence, the trunks and the backups — but also continuous monitoring, support from technicians who know your system, at all times, and a migration from your current provider with no interruption.
- Monitoring: certificate, licence, trunk quality, intrusions, backups
- Support included, at all times
- Client portal: extensions, numbers, invoices, documents, requests
- Monthly plans with no commitment; discount on a 36-month agreement
Questions about pricing
Do the prices include the phone lines?
Yes. Every plan includes one unlimited Canada and United States SIP channel per simultaneous call. International calls are billed by usage, according to the rate sheet provided with the quote.
What is billed on top?
Phone numbers, 911 (mandatory, per number), SMS, virtual fax, analog lines and desk phones. It is all in the table above — and nothing else.
Are there activation or “network” fees?
No. Installation is a single amount, shown above. Some premium numbers (vanity toll-free numbers, for example) carry a one-time activation fee, confirmed before anything is charged.
How does this compare to a “per-user” plan?
Providers that bill per user count every employee, even the ones who rarely pick up the phone. 3CX is billed by simultaneous calls: a 20-person office usually fits in 8 simultaneous calls. Run the numbers with your own headcount.
A complete number for your situation.
Tell us how many people use the phone and how many sites you have. We send you a detailed quote, not a teaser price.