You keep the client. We carry the infrastructure.
You already serve businesses that use the phone. With Propulse, you offer them a 3CX system built, hosted and monitored by UC365 — under your brand, invoiced in your name if you want — without hiring a telecom specialist.
Everything that keeps an IT provider from selling telephony
The infrastructure
Dedicated or multi-tenant 3CX servers, hosted in Québec, built automatically, updated and backed up by us.
The monitoring
Our monitoring agent watches over every one of your clients' servers. When a threshold is crossed, a ticket opens — on our side or yours, depending on the agreement.
The carriers
SIP channels, numbers, porting, 911, SMS, fax: our redundant carrier links, our wholesale prices, your invoice.
Tier 3
Your team handles tier 1 if it wants to; our 3CX technicians take the rest, and you reach them directly.
The billing
We invoice you at the partner rate and you invoice your client; or we invoice your client in your name. You choose per client.
The value-added product
IQ Center, our AI platform for 3CX, can be resold to your clients with a partner margin.
Your client sees your logo. They never see ours.
The client portal — extensions, numbers, invoices, documents, requests — appears in your colours, with your name and your contact details. Welcome emails, invoices and documents carry the same brand.
- Client portal with your logo, your colours, your domain
- Invoices and documents in your name
- Your clients open their requests with you; we handle them behind the scenes
- No exclusivity, no minimum volume
DashboardExtensionsNumbersInvoicesDocumentsRequestsHow we start
- 1
A 30-minute call
With the founder. Your client base, what you already sell, what you want to carry or not.
- 2
The partner price list, in writing
Price per tier, pay-as-you-go services, billing terms. No surprises on the first client.
- 3
A first client together
We build the first system with you: interview, build, porting, delivery. You see everything.
- 4
You take flight
Your next clients go through us, at your pace, and soon through the online shop. Tier 3 stays there.
Two ways to work with us
Choose per client, not forever.
| Co-branded | White label | |
|---|---|---|
| Who signs the agreement with the client | UC365, with your commission | You |
| Who invoices the client | UC365 | You (or UC365 in your name) |
| Logo on the portal and documents | UC365 + yours | Yours only |
| Tier 1 support | UC365 | You or UC365, depending on the agreement |
| Tier 2 and 3 support, monitoring, carriers | UC365 | UC365 |
| IQ Center | Commission | Partner margin |
Become a Propulse partner.
You install networks, sell IT or already serve businesses that use the phone? We carry the infrastructure, you keep the relationship. Tell us where you are starting from.
- 30-minute discovery call with the founder
- Partner price list and terms in writing
- No exclusivity required
Partner questions
Do I need to be 3CX certified?
No. You can sell to and serve your clients without certification; our team is 3CX certified and handles the build and tier 3. If you want to get certified, we help you along.
Will you approach my clients directly?
No. Your clients are yours. Under white label, they do not even know us. Under co-branding, every communication goes through you or with you.
What is the minimum?
No minimum volume and no exclusivity. The partner rate applies from the first client.
My clients are on FreePBX or another system. Can you help?
Yes. We also operate FreePBX servers for partners, with the same monitoring. For other systems, we propose a migration plan to 3CX, with no interruption.
How does monitoring work with a partner?
An agent on every server reports its state to our monitoring centre. Alerts open a ticket on our side and you are notified — or the other way around, depending on what you want to carry.