We have already solved your problem. More than once.
Communications Unifiées 365 is a Mascouche company that has been doing business telecommunications for more than 35 years — from the analog line to the dedicated 3CX server watched over by a software agent. What has not changed: someone answers.
Everyone sees the price. Nobody shows you the real cost.
The weeks of waiting, the Friday outage, the missed call that leaves nothing behind, the lines paid for nothing: none of them shows up on an invoice. We built the company around those costs — and around the kind of customer service we would be proud to receive ourselves.
A dedicated server, continuous monitoring, redundant links, off-site backups.
A technician who knows your system answers. Not a script.
Phone, email, portal. Every request is a tracked ticket.
We improve our clients' customer service. We hold ourselves to the same standard.
Three companies, one thread
UC365 — the phones
A fleet of dedicated 3CX servers in Québec, built automatically and watched by our own agent; a client portal; an online shop on the way.
Learn moreIQ Center — AI for 3CX
The platform that recovers the customers your phone system lets slip away: missed calls, automatic texts, AI call review, wallboards.
Learn moreGroupe DomotIQ — the network
The sister company that does the cabling, networking, Wi-Fi and security — so the cable and the call have a single owner.
Learn moreWhere we work
Our office is in Mascouche. Our clients are in Montréal, Laval, on the North Shore and the South Shore, in Québec City, in Ottawa and across most regions of Québec: a hosted system doesn't care about distance, and our technicians travel when the cabling calls for it.
What we don't do
We don't sell cellular plans or consumer home phone service, we don't host anything outside Canada, and we don't sign a contract we couldn't honour on the day things go wrong.
Let's talk about what your phone system really costs you.
A 20-minute conversation, no commitment. We look at your situation, tell you what we would do, and you decide.