Everyone sells the same 3CX. What changes is everything around it.
Eleven concrete things we built or do differently — and, for each one, what it takes off your plate in cost, risk or worry.
Humans who answer and who know you
A technician opens your file before answering: extensions, numbers, routing, history. Every request becomes a ticket tracked in your portal. What it takes off your plate: explaining your setup again, and calling back to find out where things stand.
Learn more02Switching systems without interruption
New system built in parallel, numbers forwarded to temporary numbers, then ported. Your customers notice nothing. What it takes off your plate: the day without a phone and the risk of a telecom project going off the rails.
Learn moreWe fix the problem before you notice it
A monitoring agent on every server: health, certificate, licence, trunk quality, intrusions. A crossed threshold opens a ticket on our side, with the context. What it takes off your plate: the surprise outage on a Friday afternoon.
When something breaks, it's already fixed
One dedicated server per client, redundant carrier trunks inbound and outbound, disaster recovery included, attack blocking shared across the whole fleet. What it takes off your plate: the day without a phone, and the unexplained "it's crackling".
The only sales channel nobody measures
IQ Center keeps a named list of the callers nobody called back, texts them, alerts you while a problem can still be recovered and scores every call with AI. What it takes off your plate: the blind spot on lost customers.
Learn moreYour changes, when you need them — right the first time
From your portal: extensions, numbers, invoices, documents, requests in two clicks. Builds are standardized: a new extension is created "like the template". What it takes off your plate: depending on a specialist, and the mistake made by hand.
You finally know what you pay, and why
Every number, every extension, every service on your invoice, line by line, with the same name as in the portal. Prices are public. What it takes off your plate: lines paid for three years for extensions that no longer exist.
Learn moreEven your hold time works for you
Greetings produced in professional voice synthesis, in French and English in the same voice, changed in minutes. Music on hold that carries your promotion. What it takes off your plate: dead air and the homemade greeting.
One point of accountability, from the cable to the call
Cabling, network, Wi-Fi and security by Groupe DomotIQ; phone system and carriers by UC365. Both ends of the same wire. What it takes off your plate: the blame game between two providers while your calls drop.
Learn more10We don't discover your industry when we meet you
Every day we run the phone systems of dealership groups, BDCs and multi-location front desks, with direct integrations into their tools. What it takes off your plate: the time spent explaining, and the mistakes of a generic provider.
Learn more11We have already solved your problem. Several times.
Over 35 years in business telecommunications, from the analog line to hosted 3CX. What it takes off your plate: the risk of picking the wrong partner — we have seen your case before, and we will still be here in five years.
Learn moreEveryone can see the price of a phone system. What it really costs you, nobody shows you. UC365 takes care of both.
Let's talk about what your phone system really costs you.
A 20-minute conversation, no commitment. We look at your situation, tell you what we would do, and you decide.